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May 4th

Question and Answer

Connor McDonald

Thanks for the question, Kristjan.

Asked: February 16, 2017 - 11:40 pm UTC

Last updated: February 18, 2017 - 4:33 am UTC

Version: 5

Viewed 1000+ times

You Asked

Hello

When my users log in and idle like 15 minutes then some users are loged out. How can i prevent that? That user will be never logged out only when they do it. it is very important. I hope you can help me with that.

Kristjan

and Connor said...

It can be set at application level

Shared Components / Edit Security Attributes / Maximum Session Idle Time

and is bound by the entire instance settings

(as admin) Manage Instance / Security

So check those two places.

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Comments

Have done it

Kristjan, February 17, 2017 - 7:51 am UTC

I have done this settings multiple times, setting it to 0 or maximum amount that can put there. Is there any sql where can i check it?

Other areas to check

Stephen, February 17, 2017 - 4:33 pm UTC

We had a similar situation where a web user would get logged out. After searching, we found that the firewall was cancelling inactive connections after a certain about of idle time had passed.

Also, might look at your DB profile settings for the user.

Stephen
Connor McDonald
February 18, 2017 - 4:33 am UTC

nice input