Foqia Khan, October 12, 2015 - 4:36 pm UTC
Hi Connor,
Thanks for your prompt response; I think then there must be the license limitation in our case.
I can create AWR reports but with extremely limited information. most of the sections of the report comes blank mentioning "No data exists for this section of the report."
Our old DBA was fired for some reasons and he never shared any docs or info with organization before leaving... we couldn't even locate our complete purchase contract with oracle so far so I didn't know where to get licensed products information. I couldn't find any view in oracle dictionary providing said information either. so had to contact you guys.
Thanks anyways....
FK
October 13, 2015 - 1:31 am UTC
Yes, we pretty much ship the product with all the facilities available.
I would recommend getting in touch with your Oracle account manager - if there's a mess now, then eventually when you need to get a new product, or decommission an old product etc...it will be tougher to manage.
Might be good to pick "now" as a good starting point, do a review of what you are using, and make sure all the license details etc are in place. Avoids arguments later.
Hope this helps.
Alexander, October 13, 2015 - 3:22 pm UTC